Privacy Policy

Effective Date: 01 January 2025

Last Updated: 29 August 2025

1. Introduction

Rockit Analytics (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679and the ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website www.rockit-analytics.com (the “Website”) and our services. It also explains your rights regarding your personal data and how you can exercise them.

By using our Website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website or services.

For questions regarding this policy, you can contact us at:

privacy@rockit-analytics.com

2. Data We Collect

We collect and process the following categories of personal data:

2.1. Information You Provide to Us

• Contact details (name, email address, phone number).

• Business details (company name, position, industry).

• Information provided when contacting us (e.g., enquiries, support requests).

2.2. Information We Collect Automatically

When you visit our Website, we may automatically collect:

• Technical data: IP address, browser type, operating system, and device type.

• Usage data: Pages visited, time spent on pages, and referral sources.

• Cookies and tracking data: See our [Cookie Policy] for more information.

2.3. Information from Third Parties

We may receive data from third-party services, such as analytics providers (e.g., Google Analytics) and advertising platforms (e.g., Facebook Pixel).

3. How We Use Your Data

We process personal data for the following purposes:

• Providing our services: To respond to enquiries, provide consulting, and deliver our analytics services.

• Communication: To send updates, newsletters, or respond to support requests.

• Marketing: To send promotional emails, personalised offers, and advertisements (with consent).

• Analytics and improvements: To analyse website performance, detect issues, and enhance user experience.

• Compliance and security: To prevent fraud, comply with legal obligations, and protect our rights.

4. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds under GDPR:

• Contractual necessity (Article 6(1)(b)) – When processing is necessary to provide our services.

• Legitimate interest (Article 6(1)(f)) – For security, fraud prevention, analytics, and service improvements.

• Consent (Article 6(1)(a)) – When you provide explicit consent for marketing or analytics cookies.

• Legal obligation (Article 6(1)(c)) – When required to comply with legal or regulatory obligations.

5. Data Sharing & Third Parties

We do not sell your personal data. However, we may share data with:

• Service providers: IT hosting, analytics tools (Google Analytics), and marketing platforms (Facebook Pixel).

• Legal authorities: If required to comply with laws or protect our legal rights.

• Business transfers: If we merge, acquire, or sell assets, personal data may be transferred.

All third parties are contractually obligated to process data in compliance with GDPR.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.

• Privacy Shield Frameworks (if applicable).

• Adequacy decisions for countries with sufficient data protection laws.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy:

• Enquiries and communication records: Up to 12 months.

• Marketing data: Until you withdraw consent.

• Website analytics data: Up to 13 months.

• Legal compliance data: Retained as required by law.

When data is no longer required, we securely delete or anonymise it.

8. Data Security

We implement industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

• Encryption: Secure data transmission via HTTPS.

• Access controls: Limited access to authorised personnel only.

• Regular security audits: Monitoring for potential security threats.

However, no method of online transmission or storage is 100% secure. If you suspect any security issues, please contact us immediately.

9. Your Rights Under GDPR

As an EU data subject, you have the following rights under GDPR:

Right to access – Request a copy of your personal data.
Right to rectification – Correct inaccurate or incomplete data.
Right to erasure (right to be forgotten) – Request deletion of your data (unless required by law).
Right to restrict processing – Limit how we use your data.
Right to object – Object to processing for marketing or legitimate interests.
Right to data portability – Request a transfer of your data to another service.
Right to withdraw consent – Withdraw marketing or cookie consent at any time.

To exercise any of these rights, please contact us at privacy@rockit-analytics.com. We will respond within one month in accordance with GDPR Article 12.

10. Marketing & Communication Preferences

If you have given consent, we may send you newsletters or promotional emails. You can opt-out by clicking the “Unsubscribe” link in any email or by contacting us.

11. Cookies & Tracking Technologies

We use cookies to enhance user experience and track website analytics. For more information on how we use cookies, please review our Cookie Policy.

12. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically due to changes in regulations or business practices. The latest version will always be posted on this page with the Effective Date.

We encourage you to review this policy regularly. If we make significant changes, we will notify users via email or website notice.

14. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us:

📍 Rockit SLU

📧 privacy@rockit-analytics.com

🌍 Website: www.rockit-analytics.com